Frequently Asked Questions

10.9 is an app for sport shooting enthusiasts: a digital shooting log (sessions, strings, impacts on target), management of your personal equipment ("digital gun cabinet"), a sight adjustment calculator, classifieds between shooters, a directory of clubs and gun shops, news and private messaging — all built on a principle of total anonymity.

Part of the app can be used at no cost (the "Free Access" plan): sight adjustment, digital gun cabinet, classifieds, directory. Full session tracking (detailed analysis, target digitization, score tracking, advanced statistics, shot counter) is part of the Full Offer, currently available with 1 month free then €5/month. No credit card is requested at sign-up. The full breakdown is on the Pricing page.

10.9 is published by a private individual, a shooter themself, acting in a non-professional capacity. In line with the Legal Notice, their full identity remains confidential, following the same logic of anonymity offered to users.

No. The app is designed for the whole range of sport shooting disciplines (rifle, pistol, long-range, trap shooting...): strings, targets and distances are all configurable to match your practice.

No, never. Signing up only requires a username and a password. No real identity data (name, surname, e-mail, phone number) is collected or required to use 10.9.

It's the only identifier visible to other users (in classifieds, messaging, etc.). Your actual login username is never publicly exposed.

Only what you choose to make visible through your public alias. Your shooting data (sessions, scores, targets) stays private by default and is only shared with a club if you explicitly decide to (see the "Club area" section).

Since 10.9 doesn't collect e-mail addresses, there is no automatic e-mail-based password reset. From the sign-up page, the "Lost password" button gives you the support contact address for manual assistance. Make sure to note down your password carefully when you sign up: recovery remains more limited than on a typical service, precisely because no e-mail address is linked to your account.

Yes, by writing to support (contact address in the page footer). Account deletion is permanent: it notably results in the loss of your electronic wallet balance, with no refund (see the "Wallet and referral programme" section).

You create a session, to which you add one or more strings (weapon used, discipline, target, distance). For each string, you can record the impacts on the target (manually or from a photo) and track your scores over time.

It's the inventory of your personal equipment (weapons, optics...) directly within the app, so you can keep track of your gear and easily link it to your sessions.

A calculator that helps you adjust your sighting optic based on impacts observed on target, to quickly correct an offset.

Yes, a partial offline mode lets you keep recording your sessions when there's no network available; synchronisation with the server happens automatically as soon as the connection comes back.

Any member can publish a classified ad. Every ad is subject to moderation before it becomes visible to other users. The exchange and the transaction itself then take place directly between seller and buyer: 10.9 does not take part in the payment and does not guarantee the compliance of items offered, in line with the regulations applicable to the sale of firearms and shooting equipment.

You can exchange messages with another user via their public alias, anonymously. Any insulting, unlawful, or unsolicited commercial behaviour can be reported and may lead to the suspension of the account concerned.

Free Access (at no cost) gives you data export, sight adjustment, digital gun cabinet, classifieds and the club directory. The Full Offer (1 month free, then €5/month) adds detailed session management and analysis, target digitization, score tracking, advanced statistics and the shot counter. The full, line-by-line breakdown is on the Pricing page.

No. No credit card is requested at sign-up, whichever plan you choose.

The code can only be entered at sign-up, in the dedicated section of the form. Once validated, you explicitly choose whether to use it or not: entering it doesn't commit you to anything.

It's an internal credit, tied to your account, usable only within 10.9 to pay for the Full Offer. It is not a bank account, not a payment method usable outside the app, and cannot be transferred to a third party.

By credit card, via Stripe, in tiers of €5, €10, €25 or €50. A recurring automatic top-up (based on 3, 6 or 12 months) can also be set up.

Yes, the balance is capped at €100 per account. A top-up that would exceed this cap is refused or adjusted before any payment is taken.

Every account has a personal referral code. A new user can enter it at sign-up to establish a link with you. This link is permanent as soon as the referred account is created.

You receive €0.50 once, as soon as your referred user signs up, then 10% of every real-money top-up they make, for the 18 months following the creation of their account. Beyond that, the welcome credit remains yours but no further commission is generated.

No, except where mandatory law provides otherwise. Amounts credited are non-refundable, including in the event of non-use or account deletion — see the Terms, Article 5.5, for the full details.

A top-up generates a standard bank transaction, visible to your bank as with any online purchase: this specific point is not covered by the anonymity policy, which applies to your shooting data and to your identity as displayed within the app. 10.9 does not store any cardholder data or billing information in its database; payment is processed by Stripe under its own privacy policy.

A dedicated area for partner clubs and coaches (accessed separately from the member area), with a dashboard to manage membership requests and, for members who choose to, follow their progress.

No, never automatically. Sharing your data with a club is switched off by default: you, and only you, choose explicitly to share it, and you can change your mind at any time.

From your member area, you can request to join the club of your choice from the directory; a club manager then approves the request. You can also join automatically if the club has given you a dedicated promo code.

A username and a password, and nothing else in terms of identity: no name, surname, e-mail address or phone number is collected or required. See the Legal Notice, "Personal Data and Cookies" section, for full details.

No. Only technical cookies strictly necessary for the member area to work (keeping you logged in) are used. No browsing data is shared with third parties for advertising purposes.

The app is hosted in France, with OVH. Full details are in the Legal Notice.

Via the contact address shown in the footer of every page on the site. Your feedback from the range is invaluable — the app regularly improves thanks to it.

Contact support at the address shown in the page footer, specifying the ad or user concerned. Every ad is also subject to moderation before it goes live.